Case Study: Meadows Health

Meadows Health, a MEDITECH institution and three-time Thomson Reuters 100 Top Hospitals winner, wanted to create the ultimate patient experience for its customers.

“Patients are understandably frustrated with their healthcare experiences. As technology advances, they see convenience growing in all aspects of life, yet healthcare remains behind the curve,” said Mike Hagan, Vice President of Revenue Cycle Operations. “Our vision at Meadows is for patients to have a 21st century experience with their healthcare.”

To reimagine its patient experience, the hospital partnered with Jellyfish Health to implement a real-time, omni-channel solution.