--- title: The Healthcare Provider’s Secret for Increasing Revenue…Without Adding More Staff description: Patients expect short or even zero wait time once they arrive to your facility - a demand that's only growing as Millennials take over. image: https://info.jellyfishhealth.com/hubfs/coins%20clock.jpg --- [![Jellyfish Health](https://marketing-dev.jellyfishhealth.com/wp-content/uploads/2017/04/logo-header.png)](https://jellyfishhealth.com/) - Solutions - [Scheduling](https://jellyfishhealth.com/solutions/scheduling/) - [Optimization](https://jellyfishhealth.com/solutions/optimization/) - [Communication](https://jellyfishhealth.com/solutions/communications/) - [Analytics](https://jellyfishhealth.com/solutions/analytics/) - By Facility - [Ambulatory Surgery Center](https://jellyfishhealth.com/by-facility/ambulatory-surgery-center/) - [Health System](https://jellyfishhealth.com/by-facility/health-system/) - [Specialty Practice](https://jellyfishhealth.com/by-facility/specialty-practice/) - [Urgent Care](https://jellyfishhealth.com/by-facility/urgent-care/) - [Wellness](https://jellyfishhealth.com/by-facility/wellness/) - Resources - [Press Room](https://jellyfishhealth.com/resources/press-room/) - [Blog](https://jellyfishhealth.com/resources/blog/) - [Case Studies](https://info.jellyfishhealth.com/case-study-pcsc-0) - About - [Our Story](https://jellyfishhealth.com/about/our-story/) - [Meet The Leadership Team](https://jellyfishhealth.com/about/meet-the-team/) - [Careers](https://jellyfishhealth.com/about/careers/) - [Contact](https://jellyfishhealth.com/contact/) - 800.933.1620 Select Page - Solutions - [Scheduling](https://jellyfishhealth.com/solutions/scheduling/) - [Optimization](https://jellyfishhealth.com/solutions/optimization/) - [Communication](https://jellyfishhealth.com/solutions/communications/) - [Analytics](https://jellyfishhealth.com/solutions/analytics/) - By Facility - [Ambulatory Surgery Center](https://jellyfishhealth.com/by-facility/ambulatory-surgery-center/) - [Health System](https://jellyfishhealth.com/by-facility/health-system/) - [Specialty Practice](https://jellyfishhealth.com/by-facility/specialty-practice/) - [Urgent Care](https://jellyfishhealth.com/by-facility/urgent-care/) - [Wellness](https://jellyfishhealth.com/by-facility/wellness/) - Resources - [Press Room](https://jellyfishhealth.com/resources/press-room/) - [Blog](https://jellyfishhealth.com/resources/blog/) - [Case Studies](https://info.jellyfishhealth.com/case-study-pcsc-0) - About - [Our Story](https://jellyfishhealth.com/about/our-story/) - [Meet The Leadership Team](https://jellyfishhealth.com/about/meet-the-team/) - [Careers](https://jellyfishhealth.com/about/careers/) - [Contact](https://jellyfishhealth.com/contact/) - 800.933.1620 # The Healthcare Provider’s Secret for Increasing Revenue…Without Adding More Staff # [The Healthcare Provider’s Secret for Increasing Revenue…Without Adding More Staff](https://info.jellyfishhealth.com/blog/join-the-convenient-care-movement-0-0) --- ![coins clock.jpg](https://info.jellyfishhealth.com/hs-fs/hubfs/coins%20clock.jpg?width=770&height=565&name=coins%20clock.jpg) We’ll get right to the point: increasing revenue is as simple as increasing patient volume. What gets complicated is attempting to manage a heavy patient load in the traditional “first in, first seen” manner. And therein lies the million dollar question: how can providers give existing patients the time needed to receive quality care while continuing to accept new ones?  ###### The answer is: reduce the time patients spend waiting to *receive* this care That’s the “secret”! Well, almost. It’s hard to shrink the time patients have to wait when you don’t even know who will walk in the door next. Which is the day-to-day reality of most urgent care centers, ERs and many other walk-in healthcare services. ###### Providers can get a handle on this in two key ways First, they can offer online appointment booking and confirmation. This gives walk-in clinics an advance idea of who will soon be arriving, helping them plan which resources, such as staff and exam rooms, will need to be available. (In another revenue boosting benefit, online confirmations also tend to decrease the number of “no shows.”) The second part of the equation focuses on after patients arrive. Traditionally, providers have processed all incoming patients the same way—the first one in is the first to be seen. But because patients have different needs and levels of urgency, this can be a major contributing factor to bottlenecks that lead to patient dissatisfaction and entrenched practice inefficiencies. ###### So how can providers prioritize more patients by their unique needs, without making any wait an excessive amount of time to receive care? One highly effective approach is to utilize workflow “dashboards.” Among other features, these dashboards use color-coded service levels to draw staff attention to unacceptable wait times at different points in the care continuum—whether the lobby, an exam room or a post-discharge instructions window. In the immediate, staff can then be reallocated to where they’re needed most. In the longer term, analytics reveal where more (or less) resources should be directed on an ongoing basis. Such decisions have a direct impact on revenue; indeed, many providers often discover they’ve actually been overscheduling certain staff in an effort to accommodate unpredictable walk-in volume. With accurate trends analysis in hand, now they can schedule the right mix of administrative and clinician staff. Want to find out more ways to increase revenue? Check out [part one](https://jellyfishhealth.com/uncategorized/join-the-convenient-care-movement-and-see-your-revenue-soar/) of this two-part series on increasing revenue by creating a superb experience that wins patient loyalty…*and* your reputation as a true “convenient care” provider.   November 22, 2016 [Sample HubSpot User](https://info.jellyfishhealth.com/blog/author/sample-hubspot-user) [No Comments](https://info.jellyfishhealth.com/blog/join-the-convenient-care-movement-0-0#comments-listing) - [Tweet](https://twitter.com/share) ### Written by [Sample HubSpot User](https://info.jellyfishhealth.com/blog/author/sample-hubspot-user) ![Sample HubSpot User](https://static.hsappstatic.net/content_shared_assets/static-1.4015/img/blog_author.jpg) #### View all posts by: [Sample HubSpot User](https://info.jellyfishhealth.com/blog/author/sample-hubspot-user) search Search ### Archives - [May 2016 (4)](https://info.jellyfishhealth.com/blog/archive/2016/05) - [September 2016 (2)](https://info.jellyfishhealth.com/blog/archive/2016/09) - [April 2016 (1)](https://info.jellyfishhealth.com/blog/archive/2016/04) - [November 2016 (1)](https://info.jellyfishhealth.com/blog/archive/2016/11) ![JFHwebFooter-01.png](https://info.jellyfishhealth.com/hs-fs/hubfs/JFHwebFooter-01.png?width=10288&name=JFHwebFooter-01.png "JFHwebFooter-01.png") #### SOLUTIONS - [Hospitals & Health Systems](https://jellyfishhealth.com/hospitals-and-health-systems/) - [Ambulatory Surgery Center](https://jellyfishhealth.com/ambulatory-surgery-center/) - [Urgent Care](https://jellyfishhealth.com/urgent-care/) - [Emergency Department](https://jellyfishhealth.com/emergency-department/) - [Physician Practices](https://jellyfishhealth.com/physician-practices/) - [Employer Services](https://jellyfishhealth.com/employer-services/) #### RESOURCES - [Blog](https://jellyfishhealth.com/blog/) - [Case Studies](https://jellyfishhealth.com/case-studies/) - [E-Book](https://info.jellyfishhealth.com/how-to-increase-revenue-by-improving-patient-satisfaction) - [Webinar](https://jellyfishhealth.com/webinars/) #### ABOUT - [Our Story](https://jellyfishhealth.com/about-jellyfish-health/) - [Contact Jellyfish](https://jellyfishhealth.com/about-jellyfish-health/contact/) - [Press Room](https://jellyfishhealth.com/about-jellyfish-health/press-room/) - [Careers](https://jellyfishhealth.com/about-jellyfish-health/careers/) #### CONTACT US 97 West Oak Avenue Panama City, FL 32401 info@jellyfishhealth.com [800.933.1620](tel:1-800-933-1620) - [![](https://jellyfishhealth.com/wp-content/uploads/2019/03/fb_icon_325x325.png)](https://www.facebook.com/jellyfishhealth) - [![](https://jellyfishhealth.com/wp-content/uploads/2019/03/tw_icon_325x325.png)](https://twitter.com/jellyfishhealth) © Jellyfish Health LLC | [Terms of Service](https://jellyfishhealth.com/terms-of-service/)